One of my newest short sale clients discovered this trick by accident, and passed it along to me. I think you’re going to love it!
He was past due on his mortgage payments. Bank of America collection calls were getting frequent. One day, a collector made the standard disclosure, “This call may be recorded for quality control purposes.” This is how the call went after that:
Borrower: That’s okay, I’m recording it, too.
BofA: WHAT!! You can’t do that.
Borrower: Yes I can. That way we both have a copy, in case your copy gets lost or something, I’ll still have mine and you can borrow it if you want.
BofA: That’s illegal. You are not allowed to record the conversation.
Borrower: Yes I am, as long as I disclose it. It’s the same law you have. We all have the same laws, you know.
BofA: I’m not allowed to talk to you if you are recording the conversation.
Borrower: I’m sorry about that. I’d like to talk to with you, but I WILL record the conversation.
BofA: I’m sorry, sir. I’m hanging up now.
My client thought it was pretty funny. The next day, another BofA collector called him. He told THAT collector that he was recording the call. She said she couldn’t talk to him, and ended the call.
Every single time he tells them he is recording the call, they hang up!
If only this worked in arguments with my husband…